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Wed 11 Nov 2020 01:00 - 01:02 at Virtual room 2 - Cloud / Services 1

Intelligent services provide the power of AI to developers via simple RESTful API endpoints, abstracting away many complexities of machine learning. However, most of these intelligent services—such as computer vision—continually learn with time.
When the internals within the abstracted 'black box' become hidden and evolve, pitfalls emerge in the robustness of applications that depend on these evolving services. Without adapting the way developers plan and construct projects reliant on intelligent services, significant gaps and risks result in both project planning and development. Therefore, how can software engineers best mitigate software evolution risk moving forward, thereby ensuring that their own applications maintain quality? Our proposal is an architectural tactic designed to improve intelligent service-dependent software robustness. The tactic involves creating an application-specific benchmark dataset baselined against an intelligent service, enabling evolutionary behaviour changes to be mitigated. A technical evaluation of our implementation of this architecture demonstrates how the tactic can identify 1,054 cases of substantial confidence evolution and 2,461 cases of substantial changes to response label sets using a dataset consisting of 331 images that evolve when sent to a service.

Wed 11 Nov

Displayed time zone: (UTC) Coordinated Universal Time change

01:00 - 01:30
01:00
2m
Talk
Beware the Evolving ‘Intelligent’ Web Service! An Integration Architecture Tactic to Guard AI-First Components
Research Papers
Alex Cummaudo Deakin University, Australia, Scott Barnett Deakin University, Australia, Rajesh Vasa Deakin University, Australia, John Grundy Monash University, Australia, Mohamed Abdelrazek Deakin University, Australia
DOI
01:03
1m
Talk
Efficient Customer Incident Triage via Linking with System Incidents
Industry Papers
Jiazhen Gu Fudan University, China, Jiaqi Wen Peking University, China, Zijian Wang Fudan University, China, Pu Zhao Microsoft Research, China, Chuan Luo Microsoft Research, China, Yu Kang Microsoft Research, China, Yangfan Zhou Fudan University, China, Li Yang Microsoft Azure, USA, Jeffrey Sun Microsoft Azure, USA, Zhangwei Xu Microsoft, China, Bo Qiao Microsoft Research, China, Liqun Li Microsoft Research, China, Qingwei Lin Microsoft Research, China, Dongmei Zhang Microsoft Research, China
DOI
01:05
1m
Talk
How to Mitigate the Incident? An Effective Troubleshooting Guide Recommendation Technique for Online Service Systems
Industry Papers
Jiajun Jiang Tianjin University, China, Weihai Lu Peking University, China, Junjie Chen Tianjin University, China, Qingwei Lin Microsoft Research, China, Pu Zhao Microsoft Research, China, Yu Kang Microsoft Research, China, Hongyu Zhang University of Newcastle, Australia, Yingfei Xiong Peking University, Feng Gao Microsoft, China, Zhangwei Xu Microsoft, China, Yingnong Dang Microsoft, USA, Dongmei Zhang Microsoft Research, China
DOI
01:07
1m
Talk
Identifying Linked Incidents in Large-Scale Online Service Systems
Research Papers
Yujun Chen Microsoft Research, China, Xian Yang Hong Kong Baptist University, China, Hang Dong Microsoft Research, China, Xiaoting He Chinese Academy of Sciences, China, Hongyu Zhang University of Newcastle, Australia, Qingwei Lin Microsoft Research, China, Junjie Chen Tianjin University, China, Pu Zhao Microsoft Research, China, Yu Kang Microsoft Research, China, Feng Gao Microsoft, China, Zhangwei Xu Microsoft, China, Dongmei Zhang Microsoft Research, China
DOI
01:09
1m
Talk
Mono2Micro: An AI-Based Toolchain for Evolving Monolithic Enterprise Applications to a Microservice Architecture
Tool Demos
Anup K. Kalia IBM Research, USA, Jin Xiao IBM Research, USA, Chen Lin IBM Research, USA, Saurabh Sinha IBM Research, John Rofrano IBM Research, USA, Maja Vukovic IBM Research, USA, Debasish Banerjee IBM, n.n.
DOI
01:11
1m
Talk
Threshy: Supporting Safe Usage of Intelligent Web Services
Tool Demos
Alex Cummaudo Deakin University, Australia, Scott Barnett Deakin University, Australia, Rajesh Vasa Deakin University, Australia, John Grundy Monash University, Australia
DOI
01:13
1m
Talk
Towards Intelligent Incident Management: Why We Need It and How We Make It
Industry Papers
Zhuangbin Chen Chinese University of Hong Kong, China, Yu Kang Microsoft Research, China, Liqun Li Microsoft Research, China, Xu Zhang Microsoft Research, China, Hongyu Zhang University of Newcastle, Australia, Hui Xu Fudan University, China, Yangfan Zhou Fudan University, China, Li Yang Microsoft Azure, USA, Jeffrey Sun Microsoft Azure, USA, Zhangwei Xu Microsoft, China, Yingnong Dang Microsoft, USA, Feng Gao Microsoft, China, Pu Zhao Microsoft Research, China, Bo Qiao Microsoft Research, China, Qingwei Lin Microsoft Research, China, Dongmei Zhang Microsoft Research, China, Michael Lyu CUHK
DOI Media Attached File Attached
01:15
15m
Talk
Conversations on Cloud / Services 1
Paper Presentations
Alex Cummaudo Deakin University, Australia, Anup K. Kalia IBM Research, USA, Jiajun Jiang Tianjin University, China, Zhuangbin Chen Chinese University of Hong Kong, China, M: Satish Chandra Facebook, USA