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Tue 10 Nov 2020 17:30 - 17:32 at Virtual room 2 - Empirical Perspectives

Software engineering bots – automated tools that handle tedious tasks – are increasingly used by industrial and open source projects to improve developer productivity. Current research in this area is held back by a lack of consensus of what software engineering bots (DevBots) actually are, what characteristics distinguish them from other tools, and what benefits and challenges are associated with DevBot usage. In this paper we report on a mixed-method empirical study of DevBot usage in industrial practice. We report on findings from interviewing 21 and surveying a total of 111 developers. We identify three different personas among DevBot users (focusing on autonomy, chat interfaces, and “smartness”), each with different definitions of what a DevBot is, why developers use them, and what they struggle with.We conclude that future DevBot research should situate their work within our framework, to clearly identify what type of bot the work targets, and what advantages practitioners can expect. Further, we find that there currently is a lack of general purpose “smart” bots that go beyond simple automation tools or chat interfaces. This is problematic, as we have seen that such bots, if available, can have a transformative effect on the projects that use them.

Tue 10 Nov
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17:30 - 17:32
Talk
Research Papers
Linda ErlenhovChalmers University of Technology, Sweden / University of Gothenburg, Sweden, Francisco Gomes de Oliveira NetoChalmers University of Technology, Sweden / University of Gothenburg, Sweden, Philipp LeitnerChalmers University of Technology, Sweden / University of Gothenburg, Sweden
Link to publication DOI Pre-print Media Attached
17:33 - 17:34
Talk
Research Papers
Yvonne DittrichIT University of Copenhagen, Denmark, Christian Bo MichelsenIT University of Copenhagen, Paolo TellIT University of Copenhagen, Denmark, Pernille Lous, Allan Ebdrupn.n., n.n.
DOI
17:35 - 17:36
Talk
Industry Papers
Gvozden MarinkovicPlusPlus NT, Belgrade, Serbia, Nikola LukicUniversity of Southern California, Nenad MedvidovićUniversity of Southern California, USA
DOI
17:37 - 17:38
Talk
Research Papers
Hennie HuijgensDelft University of Technology, Netherlands, Ayushi RastogiDelft University of Technology, Netherlands, Ernst MuldersDelft University of Technology, Netherlands, Georgios GousiosFacebook, USA, Arie van DeursenDelft University of Technology, Netherlands
DOI Pre-print Media Attached
17:39 - 17:40
Talk
Visions and Reflections
Vard AntinyanVolvo Car Group
DOI
17:41 - 17:42
Talk
Research Papers
Sergio GarciaChalmers University of Technology, Sweden / University of Gothenburg, Sweden, Daniel StrüberRadboud University Nijmegen, Davide BrugaliUniversity of Bergamo, Italy, Thorsten BergerChalmers University of Technology, Sweden / University of Gothenburg, Sweden, Patrizio PelliccioneUniversity of L'Aquila and Chalmers | University of Gothenburg
DOI Pre-print Media Attached
17:43 - 18:00
Talk
Paper Presentations
Ayushi RastogiDelft University of Technology, Netherlands, Linda ErlenhovChalmers University of Technology, Sweden / University of Gothenburg, Sweden, Nenad MedvidovićUniversity of Southern California, USA, Sergio GarciaChalmers University of Technology, Sweden / University of Gothenburg, Sweden, Yvonne DittrichIT University of Copenhagen, Denmark, Vard AntinyanVolvo Car Group, M: Brittany JohnsonGeorge Mason University