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Wed 11 Nov 2020 17:07 - 17:08 at Virtual room 2 - Productivity

Developing software systems in large organizations requires the cooperation of various organizational units and stakeholders. As software-development processes are distributed among such organizational units; and are constantly transformed to fulfill new domain regulations, address changing customer requirements, or adopt new software-engineering methods; it is challenging to ensure, measure, and steer—essentially monitor—the quality of the resulting systems. One means to facilitate such monitoring throughout whole software-development processes are key performance indicators, which provide a consolidated analysis of an organizations’ performance. However, it is also challenging to introduce key performance indicators for the software development of a large organization, as they must be implemented at and accepted by all relevant organizational units. In this paper, we report our experiences of introducing new key performance indicators for software-development processes at Volkswagen Financial Services AG, a large organization in the financial sector. We describe i) our methodology; ii) how we customized and use key performance indicators; iii) benefits achieved, namely improved monitoring and comparability, which help to define quality-improving actions; iv) and six lessons learned. These insights are helpful for other practitioners, providing an overview of a methodology they can adopt to assess the feasibility of key performance indicators as well as their benefits. Moreover, we hope to motivate research to investigate methods for introducing and monitoring key performance indicators to facilitate their adoption.

Wed 11 Nov

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17:00 - 17:30
17:00
2m
Talk
Assisting the Elite-driven Open Source Development through Activity Data
Paper Presentations
Zhendong Wang University of California, Irvine
17:03
1m
Talk
Attention Tracking for Developers
Student Research Competition
Rozaliya Amirova Innopolis University, Russia
DOI
17:05
1m
Talk
CRSG: A Serious Game for Teaching Code Review
Tool Demos
Kaan Ünlü Bilkent University, Barış Ardıç Bilkent University, Turkey, Eray Tüzün Bilkent University
Link to publication DOI Authorizer link Pre-print
17:07
1m
Talk
Establishing Key Performance Indicators for Measuring Software-Development Processes at a Large Organization
Industry Papers
Cem Sürücü Volkswagen Financial Services, Germany / University of Magdeburg, Germany, Bianying Song Volkswagen Financial Services, Germany, Jacob Krüger University of Magdeburg, Germany, Gunter Saake University of Magdeburg, Germany, Thomas Leich Harz University of Applied Sciences, Germany
DOI
17:09
1m
Talk
How to Succeed in the Software Business While Giving Away the Source Code: The AdaCore Experience
Journal First
Ben Brosgol AdaCore
17:11
1m
Talk
The End of the Myth of Individual Programmer Productivity
Journal First
William R. Nichols Carnegie Mellon University/Software Engineering Institute
17:12
2m
Talk
Unveiling Elite Developers’ Activities in Open Source Projects
Journal First
Zhendong Wang University of California, Irvine, Yang Feng Nanjing University, Yi Wang CoCo Labs, USA, James Jones University of California, Irvine, David Redmiles University of California, Irvine
17:14
16m
Talk
Conversations on Productivity
Paper Presentations
Ben Brosgol AdaCore, Kaan Ünlü Bilkent University, Rozaliya Amirova Innopolis University, Russia, Zhendong Wang University of California, Irvine, William R. Nichols Carnegie Mellon University/Software Engineering Institute, M: Alexander Serebrenik Eindhoven University of Technology